This course is designed for supervisors who want to improve their skills in developing, coaching, and "growing" their staff to reach their goals and perform to their potential. When supervisors adopt a coaching mindset and approach, it improves employee’s motivation levels and performance, and boosts satisfaction with both their job and manager. In other words, great managers are now defined by their desire and ability to grow the people around them.
The following questions will be answered:
What does effective communication look like?
Why does communication often fail?
What strategies are impactful in enhancing communication?
How can we improve active listening skills?
What does coaching and mentoring involve?
What motivates our employees?
What conditions inspire discovery, reflection and persistence in others?
This course can be taken in person at SCTCC or remotely via Zoom.